The application of Information Technology to foreign language education is obviously a must 
in the Information age. In the last few years, there have been dramatic changes in the ways 
that languages are taught with the replacement of grammar translation by communicative 
approaches and the introduction of technological tools. The reason for such changes is that the 
goal of Vietnamese learners is no longer to pass examinations but to use language for daily 
communication and interactions. 
Hermann Gmeiner school of Hanoi is seeking further improvements and achievement in 
teaching English language skill. Apart from selecting qualified teaching staff, applying 
appropriate teaching methods, the school is experimenting with the use of multimedia in 
teaching English. 
This study aims to investigate the current use of multimedia in teaching English speaking skill 
at Hermann Gmeiner school of Hanoi. The subjects of the study were seventy-two 10
th
form 
students and the teacher who was responsible to teach English to these students. The teacher 
and the students were invited to take part in the survey, answerthe questionnaire, participate 
in the interview, and play the role of source for the author’s observation. The research reveals 
that using multimedia to teach speaking skill to 10
th
 form students is rather effective. 
However, several difficulties are realized during the first steps of applying this method of 
teaching; and thus, suggestions to overcome these obstacles as well as to increase the efficient 
of using multimedia in teaching this skill are in great demand. On this basis, the study 
provides a number of recommendations for the administrators, the teachers to utilize IT in 
improving the teaching quality of speaking skill among EFL students.
                
              
                                            
                                
            
 
            
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Field: English Teaching Methodology 
Code: 601410 
 
	
 
	
	
	
		
	
	
	
		
	
	
	
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Field: English Teaching Methodology 
Code: 601410 
Supervisor: "	
 
	
 
I hereby certify that the thesis entitled  	
	 	 	
  
	
	
	
		 	   
   is the result of my own 
research for the Degree of Master of Arts at College of Foreign Languages, Hanoi 
National University, and that this thesis has not been submitted for any degree at any 
other university or tertiary institution. 
Signature: 
Date: 
 
	
I would like to acknowledge my debt to my supervisor, Mr. Do Tuan Minh, lecturer of 
College of Foreign Languages,, Vietnam National University, Hanoi for his invaluable 
support, guidance and suggestions when I was doing this research. 
I wish to express my deep gratitude to other teachers and lecturers of College of 
Foreign Languages whose lectures and suggestions have been most useful. 
I am grateful to the teachers of English and all the 10th form students at Hermann 
Gmeiner of Hanoi who helped me collect data for completing this study and who gave 
me a great deal of helpful and valuable support. 
I would also like to send my sincere thanks to my family and my friends whose constant 
inspiration and encouragement did keep me going on with this research. 
Last but not least, I wish to thank my readers for their interest and commend on this 
research. 
 
The application of Information Technology to foreign language education is obviously a must 
in the Information age. In the last few years, there have been dramatic changes in the ways 
that languages are taught with the replacement of grammar translation by communicative 
approaches and the introduction of technological tools. The reason for such changes is that the 
goal of Vietnamese learners is no longer to pass examinations but to use language for daily 
communication and interactions. 
Hermann Gmeiner school of Hanoi is seeking further improvements and achievement in 
teaching English language skill. Apart from selecting qualified teaching staff, applying 
appropriate teaching methods, the school is experimenting with the use of multimedia in 
teaching English. 
This study aims to investigate the current use of multimedia in teaching English speaking skill 
at Hermann Gmeiner school of Hanoi. The subjects of the study were seventy-two 10
th
 form 
students and the teacher who was responsible to teach English to these students. The teacher 
and the students were invited to take part in the survey, answer the questionnaire, participate 
in the interview, and play the role of source for the author’s observation. The research reveals 
that using multimedia to teach speaking skill to 10
th
 form students is rather effective. 
However, several difficulties are realized during the first steps of applying this method of 
teaching; and thus, suggestions to overcome these obstacles as well as to increase the efficient 
of using multimedia in teaching this skill are in great demand. On this basis, the study 
provides a number of recommendations for the administrators, the teachers to utilize IT in 
improving the teaching quality of speaking skill among EFL students. 
 
   Page
 
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!"
 1 
1.1. Rationale……………………………………………………………………. 1 
1.2. Purpose of the study……………………………………………………….. 2 
1.3. Scope of the study………………………………………………………….. 2 
1.4. Methods of the study………………………………………………………. 2 
1.5. Significance of the study…………………………………………………... 3 
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 4 
2.1. The use of multimedia in a language classroom…………………………. 4 
2.1.1. Definition of multimedia………………………………………….. 4 
2.1.2. The use of multimedia in a language classroom………………….. 5 
2.2. Speaking skill………………………………………………………………. 8 
2.2.1. The importance of speaking………………………………………. 8 
2.2.2. What is involved in speaking a foreign language? ……………….. 9 
2.2.3. Goals for teaching speaking………………………………………. 10 
2.2.4. Teaching speaking in secondary schools………………………….. 11 
2.3. The new textbook “Tieng Anh 10”………………………………………... 11 
2.3.1. General introduction……………………………………………… 11 
2.3.2. The description of the “Tieng Anh 10”…………………………… 11 
2.3.3. Speaking lessons in the new textbook “Tieng Anh 10”…………... 12 
2.4. Evaluation of a language lesson…………………………………………… 13 
2.5. Summary…………………………………………………………………… 15 
$!%
	. 16 
3.1. Methodology……………………………………………………………….. 16 
 
3.1.1. Research questions………………………………………………... 16 
3.1.2. The participants…………………………………………………… 16 
3.1.3. The conditions of teaching and learning English with IT at 
Hermann Gmeiner school of Hanoi……………………………………… 
17 
3.1.4. The instruments…………………………………………………… 18 
3.1.5. The rational for combining quantitative and qualitative approach... 20 
3.2. Data collection and analysis procedure………………………………… 
21 
&!'
 22 
4.1. Results and discussions from the questionnaire and interview for the 
students…………………………………………………………………………. 
22 
4.2. Results and discussions from the teacher interview…………………….. 34 
4.3. Results and discussions from the classroom observations 
37 
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)*
	
. 
39 
5.1. Findings:…………………………………………………………………… 39 
5.1.1. Findings…………………………………………………………… 39 
5.1.2. Implications of the findings………………………………………. 41 
5.2. Recommendations…………………………………………………………. 42 
5.2.1. For the administrators…………………………………………….. 42 
5.2.2. For the teachers:…………………………………………………... 43 
5.3. Limitation of the study…………………………………………………….. 44 
5.4. Suggestions for further research………………………………………….. 45 
5.5. Conclusion………………………………………………………………….. 45 
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&'Student questionnaire
&('Student interview
&'Teacher interview
&'Classroom observation 
 
*
Table 1 & chart 1: The degree of students’ interest in speaking lessons with multimedia and 
without multimedia. 
Table 2 & chart 2: The degree of students’ attention paid in speaking lessons with 
multimedia and without multimedia. 
Table 3 & chart 3: The degree of frequency students wanted speaking lessons to last longer.
Table 4 & chart 4: The degree of students’ activeness in participation in classroom activities 
during speaking lessons. 
Table 5 & chart 5: The students’ opinions about time for speaking skill practice.
Table 6 & chart 6: The students’ opinions about the extent of easiness that materials are 
understood when presented with multimedia and without multimedia.
Table 7 & chart 7: The students’ opinions about the length of time for which materials 
presented in speaking lessons are retained by them. 
Table 8 & chart 8: The students’ opinions about the organization of peaking lessons. 
Table 9 & chart 9: The students’ opinions about the teacher’s class management.
Table 10: The students’ opinions about the type of teaching method that help them to use the 
language learnt better and with more confidence in the outside classroom situations.
 
	
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The information age urges educational success to depend on different factors in which 
technology plays an important role. Information technology has created changes to the general 
picture of education all over the world, changing the ways people acquire knowledge. For 
developing countries like Vietnam, if it is to integrate itself into the outside world, applying 
Information Technology (IT for short) to education is, certainly a must. 
Children, in today's technologically advanced society, are growing up in an educational 
environment that is struggling to overcome the teacher-centered classroom in which student 
achievement is based on a system of memorization and recitation of material contained in a 
single content area textbook. In order for students to succeed in a today's competitive society, 
they must be given the opportunity and the guidance to develop not only knowledge level 
skills, but they should graduate from high school with the ability to use that knowledge in 
"real world" situations. Teachers are gradually realizing that traditional methods of teaching 
are no longer capable of providing students with an educational foundation that is strong 
enough to withstand the pressures of such a technologically dependent society. Students of 
today have been raised in a society that is dependent on television, video games, computer 
software, and most recently, the Internet. Everywhere you go it is almost impossible to find 
anything that has not either been manufactured by computers and software, or that is not 
dependent on computer technology for its functionality. If classroom teaching methodology 
continues to follow the traditional pathway, we are likely to see a continued decline in the 
academic progress of our children, because the inherent technology - based learning styles of 
the instructors. 
Since its first appearance in Vietnam in the early 1990s, IT has been proved to be effective on 
the process of teaching and learning. It has been used differently in education and contributed 
greatly to the pedagogical methodology renovation. Regarding foreign language teaching, IT 
has been considered as a potential tool. 
But the application of IT to promoting the teaching and learning of foreign languages in 
Vietnam (in general) and in upper secondary schools in Hanoi including Hermann Gmeiner 
 
school of Hanoi (in particular) is still limited. Moreover, as Vietnam is in the first steps of 
applying IT to FL education, there has been a great shortage of studies on this particular field. 
The above fact encouraged the author, who is a teacher of English at Hermann Gmeiner school 
of Hanoi to explore this "potential but still left open field" into a particular aspect: IT and 
teaching English speaking skill to upper secondary school students. 
#+
Due to the limitation of time, the thesis was conducted primarily to examine the extent to 
which IT can enhance and promote English speaking teaching at Hermann Gmeiner school of 
Hanoi. More specifically, it aimed at: 
- Establishing the influence of IT on FL education in general and on English speaking teaching 
in particular and the extent to which IT can assist English speaking teaching by introducing an 
overview of multimedia and the use of multimedia in EFL teaching. 
- Investigating the situation of teaching English speaking skill using multimedia at Hermann 
Gmeiner school of Hanoi through the analysis of synthesis of student questionnaire, student 
interview, teacher interview and classroom observation. 
- Proposing a number of indispensable recommendations for administrators and teachers to 
exploit IT for promoting the effectiveness of English speaking teaching and attaining targeted 
pedagogical aims. 
$,
It would be too ambitious for this small-scaled thesis to specify all aspects of IT utilization in 
education. Therefore, the researcher would like to focus only on using multimedia to teach 
speaking skill to 10
th
 form students at Hermann Gmeiner school of Hanoi. 
&-
This was intended to be a descriptive case study. Data were collected through the analysis of 
the student questionnaire, student interview, teacher interview and classroom observation. 
They were then compared, contrasted, analyzed and synthesized both qualitatively and 
quantitatively 
 
The subjects for this study were seventy-two 10
th
 form students which were placed in two 
groups at Hermann Gmeiner school of Hanoi, and the teacher who was teaching these groups 
of students. 
(,	
The study, if successful, will be of theoretical as well as practical benefits. First and foremost, 
as it is among the pioneer studies in Vietnam which investigates the impact and utilization of 
IT in this particular field of FL education with this particular group of learners, the thesis 
hopes to provide a valuable background on the matter, which can be used as reference for 
future studies on similar topics in such an area of growing interest. In addition, the findings 
will be a useful starting point for teachers or administrators when planning to applied IT for 
the learners of analogous contexts. Besides, the researcher can personally gain more 
knowledge about this field during a process of critically researching materials and analyzing 
collected data from the survey. Last but not least, the study itself wises to raise awareness 
among teachers and administrators of utilizing the existing modern technologies to meets 
students' needs and implementing the instruction 29/2001/CT - BGD&DT about applying IT 
in education and training into specific perspectives (i.e. FL education). 
 
	
# 	
	
	
	
	
Information technology is a broad subject which deals with technology and other aspects of 
managing and processing information, especially in large organizations. Particularly, IT deals 
with the use of electronic computers and computer software to convert, store, protect, process, 
transmit, and retrieve information. Over the past 20 years, its prevalence has dramatically 
increased so that it is now a part of nearly every aspect of daily life. IT has also been used 
differently in education and contributed greatly to the pedagogical methodology renovation. 
When dealing with the role of IT in education, we can not ignore the role of multimedia, 
which has been considered to have enormous potential in education in general and in foreign 
language teaching and learning in particular. 
With the influx of multimedia technologies, foreign language pedagogy began to shift toward 
more discourse oriented, interdisciplinary, and contextual modes of instruction. Because 
language studies are by nature encyclopedic, the field has offered prime opportunities for 
augmenting established educational techniques with interactive technologies and 
methodologies. On many campuses, new multimedia learning centers and electronic 
laboratories have already become the focus of the changing paradigms of foreign language 
instruction. 
2.1.1. The use of multimedia in language classrooms 
2.1.1.1. Definition of multimedia 
Multimedia is not a new concept and there are many definitions of it. According to Vicki 
Sharp (2006), multimedia refers to communication of more than one media type, such as that 
involving text, audio, graphic, animated graphics, and full of motion video. 
Paul Brett, University of Wolverhampton (as retrieved from 
 pointed out that as language teachers we regularly 
use in our teaching all the media types that go to make up multimedia. These are written texts, 
pictures, sound and video. Each of these delivers messages in a particular manner and can 
exemplify or elicit communicative language in its own particular way. "What multimedia 
delivers, is the ability to juxtapose these essential language media, they can now exist within 
 
the same space as each other. The power and effectiveness of the "multi" media should be 
greater than the sum of its individual parts". 
Multimedia has been made possible by the recent increase in the size and speed of personal 
computers. Up to the 1990s, the majority of computers lacked the power to be able to 
reasonably deliver much more than text, to crunch large amounts of numerical data or to 
deliver simple graphics. The expansion in power of computers gave the capacity to store 
pictures and to deliver and record sound. To these has now been added the deliver of moving 
video. Language teaching and learning is concerned with the development of communication 
skills and has traditionally and creatively exploited all these communication elements. Each 
element has its own particular advantages in conveying particular kinds of messages and 
evoking particular kinds of learners’ responses. Essentially however, the ability of the single 
source, the computer, to combine, link and orchestrate all these communication elements 
means we have a multimedia message which is most probably greater than the sum of its 
individual parts. 
Pfaffenberger (as cited in Vicki Sharp 2006) supposed that using this very broad definition of 
multimedia, "multimedia in the classroom could include PowerPoint presentations that are 
created by the teachers, commercial software (such as multimedia encyclopedias) that is used 
for reference or instruction, or activities that directly engage the students in using multimedia 
to construct and convey knowledge". 
In this thesis, multimedia can be understood as the computer-delivered combination of a large 
range of communication elements: text, sound, graphics, pictures, photograph, animation and 
moving video, which is in the form of multimedia presentations that are created by teachers in 
Microsoft PowerPoint. 
2.1.1.2. The use of multimedia in language classrooms 
With its advantages, multimedia is suitable for ESL/ EFL teaching using communicative 
approaches. In fact, teachers around the world are experimenting with multimedia and using it 
to motivate learners and to enhance their language lessons (Stempleski & Arcario, n.d.). 
Brinton (2001) further emphasizes "Whatever the approach, language teachers seem to agree 
that media can and do enhance language teaching" (p. 459) 
 
Since the early 1960s, language teachers have witnessed dramatic changes in the ways that 
languages are taught. The focus of instruction has broadened from the teaching of discrete 
grammatical structures to the fostering of communicative ability (Warschauer & Kern, 2000). 
Together with the appearance of communicative approaches, the emergence of multimedia in 
language teaching has attracted the attention of teachers, academicians, educationalists and 
experts. From the opinions of those who have studied the role and function of multimedia, it 
seems to be rather controversial and unlikely to produce a definite answer to the apparently 
simple question, "Do multimedia actually enhance and promote foreign l