Listening has long been considered a difficult and boring subject by many second
language learners. It takes much time and energy to make progress in this skill. For
listening teachers, correspondingly, it is a difficult task to get students involved in listening
lessons. Nonetheless, just as other teachers do, listening teachers should create an
interesting and motivating learning environment on one hand; and on the other hand, they
must become aware of difficulties and problems facing their students, then, select the best
techniques to help them.
At my upper secondary school, teaching and learning listening is a really new
challenging job. In addition to the lack of well-equipped facilities, teaching listening
methods are quite new and unfamiliar to teachers. Since the new English textbook was in
use, they have been inexperienced in teaching listening methodology and approaches.
Another problem is students’ low levels of proficiency in term of vocabulary, grammar,
pronunciation, skills and so forth. It is the reason why students find it difficult and tough to
listen to and they are not confident enough to do listening tasks successfully. Moreover,
learning habits do not help much to improve their listening in classroom. The students
often get bored, tired and indifferent in listeninglessons because of the quality of teacher’s
voice and pronunciation, uncreative tasks and activities, topics, and so on. In my opinion,
there is a must to work out current and potential problems, then, create better suitable
teaching methods and strategies that can facilitatethe effectiveness of listening lessons.
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CHAPTER 1
INTRODUCTION
1.1. Rationale
Listening has long been considered a difficult and boring subject by many second
language learners. It takes much time and energy to make progress in this skill. For
listening teachers, correspondingly, it is a difficult task to get students involved in listening
lessons. Nonetheless, just as other teachers do, listening teachers should create an
interesting and motivating learning environment on one hand; and on the other hand, they
must become aware of difficulties and problems facing their students, then, select the best
techniques to help them.
At my upper secondary school, teaching and learning listening is a really new
challenging job. In addition to the lack of well-equipped facilities, teaching listening
methods are quite new and unfamiliar to teachers. Since the new English textbook was in
use, they have been inexperienced in teaching listening methodology and approaches.
Another problem is students’ low levels of proficiency in term of vocabulary, grammar,
pronunciation, skills and so forth. It is the reason why students find it difficult and tough to
listen to and they are not confident enough to do listening tasks successfully. Moreover,
learning habits do not help much to improve their listening in classroom. The students
often get bored, tired and indifferent in listening lessons because of the quality of teacher’s
voice and pronunciation, uncreative tasks and activities, topics, and so on. In my opinion,
there is a must to work out current and potential problems, then, create better suitable
teaching methods and strategies that can facilitate the effectiveness of listening lessons.
In literature so far, there have been so few studies on the difficulties in teaching and
learning listening in a foreign language. Moreover, most of researchers have come to an
agreement to a list of common problems facing both students and teacher in general. On
one hand, students’ factors which may influence in their listening are their background
knowledge, language items such as vocabulary and pronunciation, and their listening
strategies. On the other hand, the teacher’s employment of different techniques and
methodology has impacts on successful listening lessons. Moreover, not many researchers
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study listening difficulties perceived by upper-secondary school teachers and students in
using the new “Tieng Anh 10” textbook. Hence, it is in urgent need of taking a serious
look at such issue.
1.2. Aims of the study
The new “Ting Anh 10” , which deals with the four language skills: reading,
writing, speaking and listening, is first introduced. Thus, there are a number of problems
facing both the teachers and the students. The main purpose of the study was to probe
difficulties in teaching and learning listening among the teaching staff and the 10
th
form
students at Que Vo II upper-secondary school, in Bac Ninh province. Within this purpose
the three central objectives were:
(i) To describe the difficulties perceived by the teachers and the 10
th
-form students
when teaching and learning listening skill in the new text book “Ting Anh 10” .
(ii) To investigate factors affecting the success of this process in listening lessons
(iii) To suggest some solutions to stimulate students and give recommendation to
improve listening methodology for the teachers at Que Vo II upper-secondary school.
1.3. Scope of the study
This minor thesis is conducted at Que Vo II upper-secondary school in order to
perceive difficulties in teaching and learning listening skills of both teachers and 10
th
form
students. The study focuses on describing the problems and factors causing such
challenges, for instance, facilities, students’ English listening proficiency, and teachers’
methodology. To go ahead, the thesis also offers some appropriate suggestions to better the
current context.
1.4. Methodology
The research is done by both quantitative and qualitative methods; it is carried out
on the basic of situation analysis, material collection, survey questionnaires, class
observations and follow-up interviews.
In the first place, situation analysis has a look at the background to the study
including the description of the current context at Que Vo II upper-secondary school and
listening skill in the new textbook “Ting Anh 10”. Secondly, for the theoretical basis, a lot
of reference materials on listening teaching methodology and problems have been
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gathered, analyzed and synthesized thoroughly with the due consideration for teacher’s
teaching and students’ learning situations.
Eventually, for the practical basis, questionnaires, class observations, follow-up
interviews were carried out with the teachers and students to gather the most reliable data
for analysis to find answers to the research questions mentioned above.
1.5. Design of the study
This study is divided into four main chapters in order to get better insights into
different aspects of the problems.
Chapter 1 presents reasons for choosing the topic, aims, scopes, methodology and
overview of the thesis design.
Chapter 2 consists of three sub-parts of which the current upper-secondary school
context in general and in particular is first presented. Two other parts deal with
introduction of the new “Ting Anh 10” textbook and literature review of listening skills
and teaching listening approaches.
In chapter 3, the methodology underlying the research and descriptions of data
analysis are presented. In terms of methodology, the background information of the
research questions, the subjects, the data collection instruments, and data collection
procedure are discussed. More importantly, data analysis provides specific explanations,
interpretation and the findings of the study.
Chapter 4, Conclusion and Implication, summarizes the major findings and offers
personal recommendations for such currents problems in teaching and learning listening
skill at Que Vo II upper-secondary school. Limitation and suggestions for further research
are also discussed.
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CHAPTER 2
CURRENT UPPER-SECONDARY SCHOOL CONTEXT AND INTRODUCTION
OF THE NEW “”TIENG ANH 10” TEXTBOOK
2.1. The current upper-secondary school context
2.1.1. The general context in Vietnam
English has become a part of upper-secondary school curriculum since 1980s when
Vietnam carried out its economic policy reformation emphasizing the open market
economy, integration, and globalization. However, a more than two-decade history of
English teaching and studying seems not to make much progress in using English to
communicate practically and efficiently. The effectiveness of English language learning is
very low with the outcome that the students are unable to use English for communicative
purposes.
For the last few years, English has been taught and studied more intensively and
extensively. The situation, reported by Ministry of Education and Training, Secondary
Division (2006: 95) is quite optimistic that the ratio of upper-secondary students learning
English counts for 98.5%. Actually, this figure only shows the increasing needs of English
in our society, not the levels of real teaching and learning qualities at schools. It is a matter
of fact to discuss herein some controversial problems of the upper-secondary school
context in Vietnam concerned with English learning and teaching conditions.
2.1.1.1. Teachers
To start with, the teachers’ qualification and proficiency are unequal. According to
the researches of Ministry of Education and Training (2006: 97, 98), the ratio of regular
teachers who officially graduated from Universities of Education, English Department is
very low. A small number of those graduated from Vietnam National University, College
of Foreign Languages, English Department. Many others received in-service training or
regular training at other local or provincial universities and colleges. This can be an excuse
for shortage of a skillful and professional staff in terms of language knowledge and
methodology.
Moreover, the researches of Ministry of Education and Training (2006: 98) also
point out that the percentage of teachers experiencing in teaching English for 15 years or
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more is rather high. In other words, the age gap is another matter of discussion.
Consequently, their proficiency of language theory and communicative skills is remarkably
low. In fact, teachers of English have few opportunities or even no to communicate in
person with foreigners or native speakers at schools. This discourages their motivation,
regardless of age and background knowledge, to practice communicative skills and to
update modern technologies in language teaching.
Noticeably, many teachers have hardly attended training programmes or
professional workshops given by the national or provincial trainers. Frankly speaking,
most of them have no opportunities to get acquainted with reformation of new language
teaching methods and approaches. Hence, they do not acknowledge the communicative
language teaching or learner-centered approaches in theory and in practice at all. In
addition, few of teachers have a chance to study abroad and enjoy various English teaching
experiences in person. These facts result in ineffective and theoretical outcome which is
backward and no longer meet the demand of the development, the integration and
globalization of our country in the modern time.
2.1.1.2. Students
In Vietnam, the upper-secondary school curriculum, textbook and reformation of
language teaching are all prescribed and administrated by the Ministry of Education and
Training. Although English has been popularized at every lower and upper-secondary
school in Vietnam, students’ English competence is very low. It can be due to the lack of
native speaking environment which discourages students’ interests. Another reason results
from their attitudes to importance of other subjects such as mathematics, physics,
chemistry, literature, and so forth. As the result, upper-secondary students are merely able
to acquire a limited basic knowledge of English in terms of vocabulary and grammar
structures, except for pronunciation, intonation or communicative skills like speaking or
listening. In short, upper-secondary students’ language background, including those
studying at normal and gifted schools, is at elementary level after graduation.
In general, Vietnamese upper-secondary students’ motivation is not highly
appreciated. There is a big gap between urban and rural students in terms of ambition to
acquire English language. Although many students are aware of the importance and
necessity of learning English, they hesitate to speak English in real-life communication or
even at school. This can be influenced by their introvert characteristics.
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Methodologically, traditional grammar-translation approach is dominant at schools
rather than communicative language teaching approach. In other words, it emphasizes
students’ language competence; meanwhile CLT approach is interested in developing
students’ communicative ability. Thus, it has bad impact on students’ passive and
dependent learning method and awareness. They are confused and strange to new
communicative activities such as pair work, group work, discussion, and so on.
Another disadvantage facing students at almost upper-secondary schools is the lack
of actual native learning environment. Students have no chance to interact with English
foreigners at schools, except for some urban schools. Understandably, they have neither
motivation nor experience in communicating or using English in actual situation
2.1.1.3. Facilities
Obviously, facilities are in urgent need to adapt with new language teaching
approaches. In other words, physical settings of the current upper-secondary schools come
up for discussion. First of all, an average class size of forty-five to fifty students is too big
to carry out communicative language teaching approaches. Consequently, teachers get in
troubles with class management and organization if they want to apply group work or pair
work activities, for example. Secondly, traditional desk arrangement does not encourage
communicative interaction between teacher and students as well as among students. It
constrains students’ motivation, comfort and creativeness and dynamic to master language
comprehension and skills. Thirdly, unclear sounds resulting from poor-quality equipment
can interfere with students’ comprehension. Indeed, noise, including both background
noises on the recording and environmental ones, can take students’ mind off the content of
listening passage. To be worse, the lack of appropriate equipment and language teaching
aids is universal and controversial in Vietnam. According to the research of Ministry of
Education and Training (2006:105, 106) among investigated upper-secondary schools all
over in Vietnam, the number of tapes and cassette players, overhead projectors, CD
players, visual aids such as pictures, teacher cards is countable. It is undeniable that
modern technology encourages much any aspects of language teaching and learning.
However, little technology support is given appropriately and evenly among different parts
of the country. Moreover, many of such limited devices are misspent because no one takes
advantage of them. Finally, reference books for teachers and students, including
supplementary exercises, methodology or training books, dictionaries, magazine or
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newspapers in English, tapes and recorders and so on, are hardly available in every upper-
secondary school. Frankly speaking, there is also a big gap among urban, rural and
mountainous schools in Vietnam regarding facility investment and potentiality of practical
use.
In short, well-equipped conditions, especially modern technology, encourage much
of language teaching and learning effectiveness. Vice versa, unfulfilled facility also has
bad impacts on making progress in this issue.
2.1.1.4. Textbooks
English was officially introduced as a subject of secondary school curriculum in
Vietnam in the late 1980s, Since then, two series of English textbooks have been taught
simultaneously at upper-secondary schools. The three-year English textbook, “B sách h
3 nm” (from grade 10 to grade 12), by ng Trn C ng, Nguy
n M Dung, Phm Kh
i
Hoàn, Lê c Nhun, and Hoàng Vn Sít, was introduced since 1980s. The seven-year
English student’s book, “B sách h 7 nm (from grade 6 to grade 12), was compiled by
T Anh, Phan Hà and May Vi Phng.
In the first place, though the two series of textbooks are designed based on different
approaches they share several similarities Firstly, those textbooks are dominated by
integrate approach between language knowledge, especially grammar and vocabulary, and
language skills, i.e. speaking, listening, writing, and reading. It is a matter of fact that there
no distinctive focus on certain language knowledge or language skills. Secondly, they
attempt to teach only target upper-secondary students. Finally, there is no English
pronunciation or phonetics or intonation section which is very important to practice the
real language.
In the second place, the two textbooks differ distinctively. In terms of target
students’ levels of proficiency, the three-year English student’s book, “B sách h 3 nm”,
is appropriate to those who start learning English at grade 10. Meanwhile, the seven-year
English one, “B sách h 7 nm”, is used by students experiencing in English from grade
6. Therefore, the contents and the levels of difficulties are completely differential. In
respect of methodology, the three-year English student’s book is dominated by Situational
approach which focuses on pieces of situational communication language, especially
speaking skills. In contrast, the seven-year English student’s book is influenced by
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Traditional Grammar-Translation approach. In other words, this series of textbook focuses
on teaching reading skills, vocabulary and grammar structures.
Although, the two series of textbooks have had remarkable contributions to English
teaching and learning at Vietnam upper-secondary schools over more than two decades,
they have become outdated as the modern language teaching requires more communicative
approaches.
In addition to those textbooks, there have recently been also some other pilot
textbooks which are implemented in certain upper-secondary schools in Vietnam.
However, they were no longer popularized as the standard textbook for upper-secondary
curriculum like the new.
The new “Ting Anh 10” is a great improvement over the previous ones in terms of
methodology, input and presentation. It is designed to provide a comprehensive course for
senior secondary students who have completed the new series of English from “Ting Anh
6” to “Ting Anh 9”. With its much strength, it is expected that the new textbook will
contribute to better quality of English language learning at the Vietnamese upper-
secondary school. In terms of curriculum development, the introduction of the new
textbook can be a new fresh air current blown into the teaching-learning situation at upper-
secondary school in Vietnam.
From my point of view, textbooks have important role in foreign language
education. However, teachers and influence on textbooks and the use of textbooks are also
significant. As a result, students’ language learning and percipience or achievements are
significant, too. Challenges in implementing the new textbook are not small, facing both
teachers and students. It is a matter of fact that low quality of teachers (regarding both
methodology and experience in language skills teaching), and students naturally leads to
low quality of teaching and of learning.
2.1.2. The current context at Que Vo II upper-secondary school
Students at Que Vo II upper-secondary school are sixteen years old and have
experienced in English, including listening skill, for four years at lower-upper schools.
Nevertheless, they basically are beginners of English. Moreover, they do not have clear
determination on English learning goals. Thus, they are likely to be motivated or
demotivated easily. This matter of fact should be taken into account in using teaching
methods and approaches in order to foster and develop their listening skills efficiently.
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General speaking, the class size of an average of 45 students is big and
inconvenient enough. The desks are arranged traditionally with rows of four desks. There
is a narrow isle in the middle and two narrower on the sides. There is no other empty space
left where teachers and students move to and fro if they conduct different interaction and
activities. In addition, noise in a big class is inevitable which badly affect student
concentration and sound quality. Moreover, the class is not equipped with any necessary
facilities such as tapes, cassette players, speakers, television, CDs and over head
projectors, except for a board, chalks, pictures or other visual aids designed by teachers
themselves.
The teachers all graduated form Vietnam National University, college of foreign
languages, English department. A majority of them are young and novice teachers. In
general, these teachers are well-qualified in terms of their proficiency in English and
knowledge; however, they lack teaching experience, particularly teaching English skills.
Some of them have had opportunities to attend some short in-service workshops run by
either local or expatriate trainers.
Since the new textbook was introduced, few of them ha